Privacy Policy

This privacy policy is for this website www.vamosark.co.uk which is operated by Vamosark Ltd.

Privacy Policy for Vamosark Ltd

This policy statement tells you how we collect information and how we use it. It will assist you in making informed decisions when using our site and our services.

Our company and what we do

Vamosark is a property maintenance solutions provider, offering a range of skilled repair and refurbishment services to homes and commercial buildings based in London.

The Data We Collect

We can request information such as your name, address, postcode, telephone number, email address and company details, to assist us communicating with you and if you choose to provide them.

The purpose of collecting this information is to respond to your interest in our services and in turn, for our own legitimate interest. It then helps us to personalise and deliver relevant content with reference to your initial requirements and future needs.

‘Legitimate Interest’ is part of the General Data Protection Regulations (GDPR) as it is reasonable for you to expect that you will be contacted about your enquiry having entered your contact details into an enquiry form.

We will not be requesting any sensitive data, such as specified GDPR data regarding racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership.

Importantly, we do not knowingly collect, process, or share the Personal Data of children or minors. If you are under 18, please do not provide any personal information to us.

You do not have to provide us with any Personal Data if you do not want to. Please understand that without any contact information, we will be unable to contact you about your enquiry or interest in our services.

As part of our continuing interest to meet the needs of our customers and visitors to our website, we will collect aggregate information from all website visitors using cookies. This aggregate data is only used to improve our website content if needed and to ensure a better experience for our users. This form of data collection will not personally identify you.

Use of Personal Data

By providing your telephone number via our website, this will allow us to contact you by telephone to qualify your enquiry and ascertain your requirements.

By providing your email address via our website, this will allow us to contact you by email to qualify your enquiry and ascertain your requirements.

We also use personal information for the purposes of administering and expanding our business activities, providing customer service, and making available our products and services to our customers and prospective customers.

We will retain your Personal Data for up to one year from the date of submission or alternatively our last communication with you. The reasons we retain your Personal Data for this period are as follows:

To ensure we can meet all the requirements that may be requested from our company to complete any agreed service. We may wish to communicate with you after specified work has been completed, for the purpose of customer service and to make sure the standards we provide are met.

Your Rights

Under GDPR, you have certain rights regarding your Personal Information. The rights that apply to the Personal Data we collect are as follows:

The right to be informed – this means you have a right to know what happens with your Personal Data. Hopefully this Privacy Policy should provide you with this information.

The right of access – this means you have the right to know what Personal Data we hold about you. Upon request, we will provide this information to you free of charge within a reasonable amount of time.

The right of rectification – if the Personal Data we hold about you is incorrect or incomplete you have the right to correct it or complete it.

The right to erasure – sometimes known as ‘the right to be forgotten’ this means if you request us to do so, we will delete the Personal Data we hold about you.

The right to restrict processing – this means that you can request for us to cease processing your data rather than deleting it.

The right to data portability – this means if you request Personal Data from us, we will provide it in a commonly used, machine readable form.

The right to object – this means you can object to us processing your Personal Data if you do not believe it is in your interest.

The right to lodge a complaint with a supervisory authority if you so wish.

Contact Us

Email: info@vamosark.co.uk

Telephone: 07733 201629

By Post: Brandon House, 90 The Broadway, Chesham, Buckinghamshire, England, HP5 1EG

Use of IP Address

An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site.

Use of Cookies

Cookies are informational files that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you’re visiting our site. The use of cookies is an industry standard – you will find them on most major websites.

By showing how and when visitors use our site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed and this information is most easily tracked with cookies. We use cookies to better understand and improve areas of our website that our users find valuable. While both activities depend on the use of a cookie, visitors to our website always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of our website may not function properly or may be considerably slower if you refuse cookies.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details some common third-party cookies you might encounter through this site.

Google Analytics: Our website uses Google Analytics, one of the most popular and trusted analytics solutions, to help us to understand how people use our website. It does this by tracking such information as how long people spend on our website, the pages they visit, the website that referred them to our website and other aggregate data. We do this so that we can make improvements to our website and provide a better user experience and more engaging content.

Google AdWords: We may use Google AdWords re-marketing which allows us to reach people who have been on our website and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google DisplayNetwork or Google search results. Google AdWords uses cookies to show ads based on your past visits to websites to provide relevant ads for products and services of interest to you.

You can adjust your settings and opt out of Google’s use of AdWords cookies by visiting Google’s Ads Settings.

Google AdSense: We may use the Google AdSense service to serve advertising. The Google AdSense service uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. You can adjust your settings and opt out of Google’s use of AdSense cookies by visiting Google’s Ads Settings.

Security

Protecting the security of all personally identifiable information associated with our visitors is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

The List Owner (the Data Controller)

Vamosark Ltd, Brandon House, 90 The Broadway, Chesham,Buckinghamshire, England, HP5 1EG

Vamosark’s Privacy Policy - 31/08/23